2020 Ford Transit Connect: recalls, fuel economy and safety ratings
EPA rates the 2020 Ford Transit Connect at 22–26 mpg combined across 7 versions. NHTSA lists 8 safety recalls and 32 owner complaints for this model year.
Safety recalls
8
EPA combined mpg
22–26
NHTSA overall rating
—
Recall file dated Oct 27, 2026 · EPA file dated Sep 29, 2026 · updated Oct 27, 2026, 7:34 AM EDT
Check your own car: enter your 17-character VIN at nhtsa.gov/recalls to see open recalls for that exact vehicle, and contact a Ford dealer to schedule the repair — safety recall repairs are free. The list below covers the whole model year, so not every recall applies to every car.
2020 Ford Transit Connect recalls
NHTSA's recall file lists 8 safety recalls for the 2020 Ford Transit Connect, newest first.
Back over prevention: Software
NHTSA 25V442000Reported Jun 27, 2025
Filed by
Ford Motor Company (manufacturer recall no. 25S72)
Units affected
200,237 (estimate)
Problem
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Power train: Automatic transmission: Control module (tcm/pcm/tecm)
NHTSA 25V196000Reported Mar 28, 2025
Filed by
Ford Motor Company (manufacturer recall no. 25S32)
Units affected
152 (estimate)
Problem
Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles previously repaired incorrectly under recall number 20V-636. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay engine cooling and result in engine overheating.
Risk
An engine that overheats increases the risk of a fire.
Remedy
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S32.
Power train: Shift linkage/cable/rod and 1 more component
NHTSA 22V413000Reported Jun 10, 2022
Filed by
Ford Motor Company (manufacturer recall no. 22S43)
Components
Power train: Shift linkage/cable/rod; Power train: Automatic transmission: Gear position indication (prndl)
Units affected
2,925,968 (estimate)
Problem
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Ford Motor Company (manufacturer recall no. 22S20)
Units affected
39,720 (estimate)
Problem
Ford Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.
Risk
During a crash, the windshield may detach from the vehicle, increasing the risk of injury.
Remedy
Dealers will inspect the windshield and, if necessary, remove and reinstall the windshield, free of charge. Owner notification letters were mailed on May 11, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S20.
Power train: Shift linkage/cable/rod and 1 more component
NHTSA 21V376000Reported May 24, 2021
Filed by
Ford Motor Company (manufacturer recall no. 21S24)
Components
Power train: Shift linkage/cable/rod; Power train: Automatic transmission: Gear position indication (prndl)
Units affected
192,080 (estimate)
Problem
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy
Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Air bags: Frontal: Passenger side: Inflator module and 1 more component
NHTSA 20V791000Reported Dec 17, 2020
Filed by
Ford Motor Company (manufacturer recall no. 20C26)
Components
Air bags: Frontal: Passenger side: Inflator module; Air bags: Frontal: Driver side: Inflator module
Units affected
12 (estimate)
Problem
Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.
Remedy
Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.
Power train: Automatic transmission: Control module (tcm/pcm/tecm) and 1 more component
NHTSA 20V636000Reported Oct 15, 2020
Filed by
Ford Motor Company (manufacturer recall no. 20S60)
Components
Power train: Automatic transmission: Control module (tcm/pcm/tecm); Engine and engine cooling: Cooling system
Units affected
2,903 (estimate)
Problem
Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.
Risk
If the engine overheats, it can result in engine damage and increase the risk of a fire.
Remedy
Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.
Ford Motor Company (manufacturer recall no. 20S49)
Units affected
97 (estimate)
Problem
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Risk
Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy
Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Recall summaries are written by NHTSA from manufacturers' defect reports. Dates are when NHTSA received the report.
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2020 Ford Transit Connect fuel economy by version
EPA city/highway/combined estimates for each engine, transmission and drive combination. Annual fuel cost is EPA's estimate for 15,000 miles a year (55% city, 45% highway) at EPA's current fuel-price assumptions; your cost will vary.
Source: FuelEconomy.gov (U.S. DOE and EPA), file dated Sep 29, 2026. Each version links to its FuelEconomy.gov record.
EPA estimates come from standardized lab tests so cars can be compared fairly; real-world mileage depends on speed, weather, load, tires and driving style.
2020 Ford Transit Connect crash-test ratings
NHTSA 5-Star Safety Ratings for the tested versions. More stars mean a lower chance of serious injury in that type of crash. Rollover risk is NHTSA's estimated chance of rolling over in a single-vehicle crash.
2020 Ford Transit Connect NHTSA 5-Star Safety Ratings
Tested vehicle
Overall
Frontal
Side
Rollover
Rollover risk
Forward collision warning
2020 Ford Transit Connect VAN FWD
Not rated
Not rated
Not rated
Not rated
—
Standard
2020 Ford Transit Connect WAGON FWD
Not rated
Not rated
Not rated
4 stars
17.9%
Standard
Source: NHTSA 5-Star Safety Ratings (New Car Assessment Program), checked Oct 26, 2026.
Star ratings compare vehicles of similar size and weight; a frontal rating for a large pickup is not directly comparable with one for a small car.
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2020 Ford Transit Connect owner complaints
Owners have filed 32 complaints with NHTSA about the 2020 Ford Transit Connect, most recently on Sep 1, 2026. 2 mention a crash, 2 a fire, 0 injured people and 0 deaths. These are unverified reports; a complaint is not proof of a defect.
Most-cited components in 2020 Ford Transit Connect complaints