Model year 2020 · Small Sport Utility Vehicle 2WD, Standard Sport Utility Vehicle 4WD, Small Sport Utility Vehicle 4WD
2020 Volkswagen Atlas: recalls, fuel economy and safety ratings
EPA rates the 2020 Volkswagen Atlas at 19–22 mpg combined across 7 versions. NHTSA lists 11 safety recalls and 135 owner complaints for this model year. Its best NHTSA overall crash-test rating is 5 out of 5 stars.
Safety recalls
11
EPA combined mpg
19–22
NHTSA overall rating
5/5
Recall file dated Oct 28, 2026 · EPA file dated Sep 29, 2026 · updated Oct 28, 2026, 7:36 AM EDT
NHTSA lists this vehicle as ATLAS CROSS SPORT.
Check your own car: enter your 17-character VIN at nhtsa.gov/recalls to see open recalls for that exact vehicle, and contact a Volkswagen dealer to schedule the repair — safety recall repairs are free. The list below covers the whole model year, so not every recall applies to every car.
2020 Volkswagen Atlas recalls
NHTSA's recall file lists 11 safety recalls for the 2020 Volkswagen Atlas, newest first.
Air bags: Sensor: Occupant classification: Front passenger
NHTSA 24V464000Reported Jun 20, 2024
Filed by
Volkswagen Group of America, Inc. (manufacturer recall no. 69PZ)
Units affected
271,330 (estimate)
Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Risk
A deactivated passenger air bag increases the risk of injury during a crash.
Remedy
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Air bags: Sensor: Occupant classification: Front passenger
NHTSA 23V215000Reported Mar 29, 2023
Filed by
Volkswagen Group of America, Inc. (manufacturer recall no. 69FB)
Units affected
143,053 (estimate)
Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Risk
A deactivated passenger air bag increases the risk of injury during a crash.
Remedy
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
Volkswagen Group of America, Inc. (manufacturer recall no. AU:45J7,VW:45J6,45J8)
Units affected
296,044 (estimate)
Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Risk
An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Remedy
Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or AudiÂs customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Volkswagen Group of America, Inc. (manufacturer recall no. 97GF)
Units affected
222,892 (estimate)
Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Risk
A delayed air bag deployment can increase the risk of injury.
Remedy
Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
Volkswagen Group of America, Inc. (manufacturer recall no. 09D9)
Units affected
3,648 (estimate)
Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk
Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
Remedy
Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
Air bags: Air bag/restraint control module and 1 more component
NHTSA 21V892000Reported Nov 17, 2021
Filed by
Volkswagen Group of America, Inc. (manufacturer recall no. 87H4)
Components
Air bags: Air bag/restraint control module; Visibility: Defroster/defogger/HVAC system
Units affected
54,429 (estimate)
Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Risk
A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Remedy
Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
Volkswagen Group of America, Inc. (manufacturer recall no. 40Q7)
Units affected
10,303 (estimate)
Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Risk
A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.
Volkswagen Group of America, Inc. (manufacturer recall no. 40Q6)
Units affected
776 (estimate)
Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Risk
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
Remedy
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
Volkswagen Group of America, Inc. (manufacturer recall no. 44Q5)
Units affected
760 (estimate)
Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Risk
Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q5.
Volkswagen Group of America, Inc. (manufacturer recall no. 94N7)
Units affected
11 (estimate)
Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall began September 9, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94N7.
Volkswagen Group of America, Inc. (manufacturer recall no. 72L1, 72K8, 72K9)
Units affected
5,376 (estimate)
Problem
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Risk
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Remedy
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
Recall summaries are written by NHTSA from manufacturers' defect reports. Dates are when NHTSA received the report.
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2020 Volkswagen Atlas fuel economy by version
EPA city/highway/combined estimates for each engine, transmission and drive combination. Annual fuel cost is EPA's estimate for 15,000 miles a year (55% city, 45% highway) at EPA's current fuel-price assumptions; your cost will vary.
Source: FuelEconomy.gov (U.S. DOE and EPA), file dated Sep 29, 2026. Each version links to its FuelEconomy.gov record.
EPA estimates come from standardized lab tests so cars can be compared fairly; real-world mileage depends on speed, weather, load, tires and driving style.
2020 Volkswagen Atlas crash-test ratings
NHTSA 5-Star Safety Ratings for the tested versions. More stars mean a lower chance of serious injury in that type of crash. Rollover risk is NHTSA's estimated chance of rolling over in a single-vehicle crash.
2020 Volkswagen Atlas NHTSA 5-Star Safety Ratings
Tested vehicle
Overall
Frontal
Side
Rollover
Rollover risk
Forward collision warning
2020 Volkswagen Atlas Cross Sport SUV AWD
5 stars
4 stars
5 stars
4 stars
15.1%
No
2020 Volkswagen Atlas Cross Sport SUV FWD
5 stars
4 stars
5 stars
4 stars
16.9%
No
2020 Volkswagen Atlas SUV AWD
5 stars
5 stars
5 stars
4 stars
13.6%
Standard
2020 Volkswagen Atlas SUV FWD
5 stars
5 stars
5 stars
4 stars
15.9%
Standard
Source: NHTSA 5-Star Safety Ratings (New Car Assessment Program), checked Oct 26, 2026.
Star ratings compare vehicles of similar size and weight; a frontal rating for a large pickup is not directly comparable with one for a small car.
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2020 Volkswagen Atlas owner complaints
Owners have filed 135 complaints with NHTSA about the 2020 Volkswagen Atlas, most recently on Oct 22, 2026. 3 mention a crash, 1 a fire, 1 injured people and 0 deaths. These are unverified reports; a complaint is not proof of a defect.
Most-cited components in 2020 Volkswagen Atlas complaints
