2021 Mercedes-Benz Metris Cargo: recalls, fuel economy and safety ratings
EPA rates the 2021 Mercedes-Benz Metris Cargo at 21 mpg combined across 2 versions. NHTSA lists 7 safety recalls and 1 owner complaint for this model year.
Safety recalls
7
EPA combined mpg
21
NHTSA overall rating
—
Recall file dated Oct 27, 2026 · EPA file dated Sep 29, 2026 · updated Oct 27, 2026, 7:34 AM EDT
NHTSA lists this vehicle as METRIS.
Check your own car: enter your 17-character VIN at nhtsa.gov/recalls to see open recalls for that exact vehicle, and contact a Mercedes-Benz dealer to schedule the repair — safety recall repairs are free. The list below covers the whole model year, so not every recall applies to every car.
2021 Mercedes-Benz Metris Cargo recalls
NHTSA's recall file lists 7 safety recalls for the 2021 Mercedes-Benz Metris Cargo, newest first.
Equipment: Electrical: Infotainment: Video (touch)screen/monitor/unit and 1 more component
NHTSA 25V463000Reported Jul 11, 2025
Filed by
Daimler Vans USA, LLC (manufacturer recall no. VS2GARPIN)
Components
Equipment: Electrical: Infotainment: Video (touch)screen/monitor/unit; Back over prevention: Sensing system: Camera
Units affected
43,422 (estimate)
Problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Daimler Vans USA, LLC (manufacturer recall no. 4790205)
Units affected
20,500 (estimate)
Problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Communication: Auto crash notification and 1 more component
NHTSA 22V360000Reported May 20, 2022
Filed by
Daimler Vans USA, LLC (manufacturer recall no. VS2SIMKOM/VS3SIMKOM)
Components
Communication: Auto crash notification; Electrical system: Software
Units affected
19,937 (estimate)
Problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
Fuel system, gasoline: Delivery: Hoses, lines/piping, and fittings
NHTSA 22V134000Reported Mar 8, 2022
Filed by
Daimler Vans USA, LLC (manufacturer recall no. VS2KRAUCH)
Units affected
42,132 (estimate)
Problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
Daimler Vans USA, LLC (manufacturer recall no. VS2BE42BRE)
Units affected
28,743 (estimate)
Problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Risk
A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed on December 21, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267.
Daimler Vans USA, LLC (manufacturer recall no. VS2SITZNAT)
Units affected
4 (estimate)
Problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The front passenger seat frame base may not have been welded properly.
Risk
An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.
Remedy
DVUSA will notify owners, and dealers will replace the seat frame base, free of charge. DVUSA issued owners an interim notification on May 6, 2021. The recall began May 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZNAT.
Recall summaries are written by NHTSA from manufacturers' defect reports. Dates are when NHTSA received the report.
Advertisement
2021 Mercedes-Benz Metris Cargo fuel economy by version
EPA city/highway/combined estimates for each engine, transmission and drive combination. Annual fuel cost is EPA's estimate for 15,000 miles a year (55% city, 45% highway) at EPA's current fuel-price assumptions; your cost will vary.
Source: FuelEconomy.gov (U.S. DOE and EPA), file dated Sep 29, 2026. Each version links to its FuelEconomy.gov record.
EPA estimates come from standardized lab tests so cars can be compared fairly; real-world mileage depends on speed, weather, load, tires and driving style.
NHTSA 5-Star Safety Ratings for the tested versions. More stars mean a lower chance of serious injury in that type of crash. Rollover risk is NHTSA's estimated chance of rolling over in a single-vehicle crash.
Source: NHTSA 5-Star Safety Ratings (New Car Assessment Program), checked Oct 26, 2026.
Star ratings compare vehicles of similar size and weight; a frontal rating for a large pickup is not directly comparable with one for a small car.
Advertisement
2021 Mercedes-Benz Metris Cargo owner complaints
Owners have filed 1 complaint with NHTSA about the 2021 Mercedes-Benz Metris Cargo, most recently on Sep 4, 2025. 0 mention a crash, 0 a fire, 0 injured people and 0 deaths. These are unverified reports; a complaint is not proof of a defect.
Most-cited components in 2021 Mercedes-Benz Metris Cargo complaints
Component named in complaints
Mentions
Back over prevention
1
Equipment
1
Source: NHTSA consumer complaint files (complaints received since January 1, 2015). One complaint can name several components.
