2023 Mercedes-Benz Metris Cargo: recalls, fuel economy and safety ratings
EPA rates the 2023 Mercedes-Benz Metris Cargo at 20–21 mpg combined across 4 versions. NHTSA lists 4 safety recalls and 2 owner complaints for this model year.
Safety recalls
4
EPA combined mpg
20–21
NHTSA overall rating
—
Recall file dated Oct 27, 2026 · EPA file dated Sep 29, 2026 · updated Oct 27, 2026, 7:34 AM EDT
NHTSA lists this vehicle as METRIS.
Check your own car: enter your 17-character VIN at nhtsa.gov/recalls to see open recalls for that exact vehicle, and contact a Mercedes-Benz dealer to schedule the repair — safety recall repairs are free. The list below covers the whole model year, so not every recall applies to every car.
2023 Mercedes-Benz Metris Cargo recalls
NHTSA's recall file lists 4 safety recalls for the 2023 Mercedes-Benz Metris Cargo, newest first.
Air bags: Air bag/restraint control module
NHTSA 26V070000Reported Feb 6, 2026
Filed by
Daimler Vans USA, LLC (manufacturer recall no. VS2KORSRS)
Units affected
52,360 (estimate)
Problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.
Risk
An air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy
Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed beginning April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KORSRS. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 13, 2026.
Equipment: Electrical: Infotainment: Video (touch)screen/monitor/unit and 1 more component
NHTSA 25V463000Reported Jul 11, 2025
Filed by
Daimler Vans USA, LLC (manufacturer recall no. VS2GARPIN)
Components
Equipment: Electrical: Infotainment: Video (touch)screen/monitor/unit; Back over prevention: Sensing system: Camera
Units affected
43,422 (estimate)
Problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Daimler Vans USA, LLC (manufacturer recall no. VS2KRAPUM2)
Units affected
13,726 (estimate)
Problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.
Daimler Vans USA, LLC (manufacturer recall no. 4790205)
Units affected
20,500 (estimate)
Problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Recall summaries are written by NHTSA from manufacturers' defect reports. Dates are when NHTSA received the report.
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2023 Mercedes-Benz Metris Cargo fuel economy by version
EPA city/highway/combined estimates for each engine, transmission and drive combination. Annual fuel cost is EPA's estimate for 15,000 miles a year (55% city, 45% highway) at EPA's current fuel-price assumptions; your cost will vary.
Source: FuelEconomy.gov (U.S. DOE and EPA), file dated Sep 29, 2026. Each version links to its FuelEconomy.gov record.
EPA estimates come from standardized lab tests so cars can be compared fairly; real-world mileage depends on speed, weather, load, tires and driving style.
NHTSA 5-Star Safety Ratings for the tested versions. More stars mean a lower chance of serious injury in that type of crash. Rollover risk is NHTSA's estimated chance of rolling over in a single-vehicle crash.
Source: NHTSA 5-Star Safety Ratings (New Car Assessment Program), checked Oct 26, 2026.
Star ratings compare vehicles of similar size and weight; a frontal rating for a large pickup is not directly comparable with one for a small car.
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2023 Mercedes-Benz Metris Cargo owner complaints
Owners have filed 2 complaints with NHTSA about the 2023 Mercedes-Benz Metris Cargo, most recently on Apr 15, 2026. 1 mention a crash, 0 a fire, 4 injured people and 0 deaths. These are unverified reports; a complaint is not proof of a defect.
Most-cited components in 2023 Mercedes-Benz Metris Cargo complaints
Component named in complaints
Mentions
Air bags
1
Lane departure: Assist
1
Seat belts
1
Steering
1
Source: NHTSA consumer complaint files (complaints received since January 1, 2015). One complaint can name several components.
